Ebuyer Phone Number

Tuesday 1851hrs

Please note: The numbers from this post are now out of date and no long work / dial other businesses. They have thus been removed.

For all you poor, poor people who have had the misfortune of dealing with Ebuyer, you’ll probably know that they don’t advertise a phone number. I hate cowards.

Anyhow an anonymous contact of mine did some digging and because under UK law a Ltd. company cannot hide its contact details completely, they met with success.

For your viewing pleasure here are some details that anyone else having difficulty with this company might be able to put to good use!

EBuyer UK Tel ***********
( Thats the regional number for ************ afaik )

Ebuyer (UK) Ltd
201 Woodbourne Road, Centurion Business Park, Sheffield, South Yorkshire, S9 3LR
Tel: ************
Fax: Not Available
email: webmaster@ebuyer.com

Contact: Mr Mike Naylor , Managing Director
EBUYER (UK) LTD,
201 WOODBOURN ROAD, SHEFFIELD, S9 3LR
fax: ************

Finally there is ************ obtained from the whois on ebuyer.com

Hope this is of use to someone, I’ve not tried any of the numbers yet so I don’t know quite where they go. I’ll be giving them a call in the morning.

Further Facism Update

Monday 1203hrs

Ok, here’s the current update on our immigration tale of strife and woe…

Last week we contacted a lawyer in Leicester ( several, actually) to get advice about our appeal. Every single one of them mentioned the fact that it was strange Coley had been granted the right to appeal. You see if your work permit is still valid when they (They being the Home Office) reach a decision (Or just rubberstamp you with rejection without opening the envelope…) you do not have grounds for appeal. What this means is that if we’d hired the lawyer (For just shy of 1,500 UK pounds) and gone to appeal it was very likely we would have gotten to the hearing and been told “I am sorry, but you do not have legal grounds for appeal.”

Bosh splat. £1,500 down the pipes and no comeback. It seems they don’t often do no-win no-fee in these cases and I don’t wonder why.

Anyway, the course of action available to us now is to make a new application for leave to remain in the UK. This has to be done pretty sharpish as Coley’s VISA expires on Thursday but that’s OK as under UK Immigration law if you have an application for leave in progress then your existing visa is extended until a decision is made.

So what now? We send our life off in a special delivery jiffy bag tomorrow morning, it arrives on the 23rd. They then process the application as normal which will, knowing the facist tarts at Immigration, involve emptying our envelope into a return envelope without reading anything and stuffing in a default rejection letter with her name on. We get the rejection back and THEN take it to appeal if we can afford to. Ironically the legal aid is going to cost as much as the flights back to Australia if the appeal fails. Not good.

There is one major pitfall that presents itself and that lies with the efficiency of the Home Office. If they manage to process the application within 2 days, she will not have a legal right to appeal as her existing visa will have been valid at the time of refusal. If this happens then we’re sailing down shit creek in a barbed wire canoe with oars made from cheese. Given that the original application took over 2 months to process, we’re hoping we’ll be OK, but you can apparrently never udnerestimate the lengths that the callous bastards at the HO will go to in order to wreck someone’s life.

Some irony for you too

Monday 1806hrs

Just a minor update… The footer for all the Home Office documents reads:

BUILDING A SAFE, JUST AND TOLERANT SOCIETY

Safe? My GF couldn’t hurt a fly, despite some shockingly contradictory photographic evidence 😉
Just? Deporting a tax-paying, defacto-married partner of a British Citizen?
Tolerant? Not prepared to overlook a 3 month gap in bank statements caused by THE BANK ITSELF.

Don’t make me laugh. Their tagline should read “Building a mockery of a sham of a sham of a mockery of a shame we like to call a society”

Life Wrecking Update

Monday 1636hrs

Well, the Home Office appears to be less sympathetic to legal hardworking migrants than Adolph Hitler was to people called Goldstein.
We’ve been calling around like mad for the last working day (Convenient how they send rejections on Friday, then promptly close their offices for 48 hours) and are making a little progress here and there. Aparrently if we take it to appeal it can take an age to come to a hearing, by which time we’ll have the bank statements they so ravenously lust after.

Also, to those who repeatedly suggest we get married, we have been told on good authority that now her application has been rejected if we get married she’ll be deported so fast she won’t need a plane ticket, much more a pair of teflon pants to ease her landing when her kicked-arse screetches to a halt somewhere in Melbourne.

We’ve written to our MP. We’re seeking legal advice. Well, we WOULD be seeking advice, but get this… The Leicester Immigration Advice service is only open 9:30-12:30. No, not daily. Just on a Monday. HOLY WTF BATMAN. Then when I called the Leicester Law Centre, they close early too, so we have to wait until tomorrow to get ourselves a local lawyer. I spoke to a lovely guy in London who’s an immigration specialist, but at 100 notes just to chat to the guy I guess he can afford to be nice to everyone.
If we can’t find anyone local we’ll have to cough up, getting this sorted is more important than money, and we’ll no doubt find it somewhere.

One white male backside, no previous owners, appearing on an internet auction site near you soon…

Life Wreckers

Saturday 1047hrs

For those who didn’t know, the lady in most of the photographs on my site is my partner of what is getting on to be 5 years. As anyone who’s met us in person will attest, we may as well have been married for those 5 years too. Except we don’t argue as much.

My partner has been over here for probably 2 and a half years, maybe a little longer if you add it all up, on a 2 year working visa and holidays besides that (She’s Australian, and the first part of our relationship was long distance.) I’ve been over to Australia far too many times for someone who is terrified of flying.

During most of her time working in the UK she’s been dealing with young offenders. You know, the under-16 street scum who threaten old ladies, stab people and claim benefits without intending to do an honest days work in their lives. Benefits that get paid for by taxpayers. Like my girlfriend. She pays taxes so UK doley’s can buy beer and fags. The same doleys she used to help every single day. She’s put back more to the Leicestershire community than most people I can think of, but this counts for nothing to Immigration. Oh no.

Now her 2 year visa has come to and end and she has applied for leave to remain with her unmarried partner, that being me.

It was refused.

Why? Because we don’t have enough “formal documentation” to prove we’ve been living together for 2 years. We have 5 years worth of passport stamps, photos, memorabillia, friends, witnesses… You name it, we have it. Except… I never bothered to put her name on the gas bill.

The fucking gas bill.

They are throwing my partner of 5 years out of the UK, because unless we can find something that has both out names on, we OBVIOUSLY are a sham partnership and she’s OBVIOUSLY trying to illegally extend her stay and we OBVIOUSLY don’t want to live together forever.

UK Immigration are taking the piss. Just how, just HOW IN THE NAME OF ALL THAT IS HOLY does having 2 names on a gass bill prove anything. I could call up Powergen today and add Mahatma Gandhi to the statement and no-one would blink. 2 years down the line, I could probably get him a visa as an unmarried partner too. I just cannot understand why an anonymous 3rd party who can add names to statements at the drop of a hat can prove anything. Much less prove that we are a happy, loving couple who intend to live out our lives together.

But no. Because I never bothered adding my partners name to a bill she didn’t pay and because we didn’t keep the jiffy bags from parcels that were sent to us, they’re throwing her out. See, 5 years of life isn’t proof. They want Powergen to say we’re a couple.

The most sickening part of this is that we never get to see, or talk to, the people that are ruining our lives. Of course this is to stop me leaping across the table and strangling them on sight, but that’s what bulletproof glass and handcuffs are for. To think that the UK Immigration Board is splitting up two people who are more man and wife than 99% of married couples and the victims (That’s me and Coley) never even get to SEE the bastards or even know their goddamn names. It’s disgusting.

We are of course appealing, then we’ll take it to court if necessary and if we can afford to. If that fails then they’re not only deporting an Australian, but they are also deporting a British Citizen. If they think I’m going to stay put whilst they take away the only thing thats important to me they can piss right off. Someone should tear apart their families and see how they like it.

So much for a “Just and Tolerable Society”. There is no justice for anyone but the wealthy.

Insistent Shortcut

Wednesday 0955hrs

Grrr.
Recently I’ve been using iMatch by www.photools.com and it’s a marvellous peice of software. Still on the 30-day trial here but my initial impression is it’s well worth the $49 asking price.

However…

When you install it, it does something suspicious. If you move the origial installation shortcuts when you run ANY program on your PC *WHAM*, the iMatch installer runs. I’m in the process of trying to stop it happening but if anyone out there knows where to look PLEASE help me, it’s driving me insane.

Please send an E-Note…

Wednesday 0928hrs

Support ticketting systems are my new hatred. Not quite up there with Chavs but close.
Most of you will have used them in some form or another. The company in question will boast it improves turnaround, making your enquiry procedure more efficient, etc etc. In truth, the only thing is improves is their ability to dismiss your enquiry. Perhaps I’m being too general, some systems, such as the one used by United Hosting are superb. Every single support enquiry I’ve lodged there has been dealt with inside of 5 minutes, regardless of the time of night or complexity of the enquiry. Not only that, but the “ticket” can be dealt with via normal email instead of a crappy website editor and you never, ever get a “Cut and Paste” response.

Enter Ebuyer.

Slow. Evasive. Unhelpful. Frustrating.

You supply all the detail in the world and state clearly “The RAM was tested alone” and 24 hours later they issue a ticket asking “Did you test the RAM on its own?”. You ask them a direct question, you get a standard Cut-and-Paste reply stating that you should “Simply follow the return procedures blah blah blah”.
That’s not what I asked.

So I get frustrated, I send yet another ticket through the hellishly laggy backend interface. What is your phone number? I ask, after explaining the situation. “Please use the ENotes system to…”
Not quite sure what I’m supposed to use the ENotes system for, as rage took over. I think operating a business without a telephone number should be against the law. It’s got to be a violation of human rights to be put through the wringer like this every time you need to return a product or make an enquiry. Ebuyer have great prices and a good range of products but you better pray that nothing goes wrong.

Additional: Another company with truly abysmal support is a hosting company called EasySpace. Servicing their support email perhaps once every 48 hour period, the support worked we dealt with named “Jicko” was as useful as a chocolate kettle. Except we didn’t get to eat Jicko.
We ask….

Dear Easyspace Support,
Could you please tell us which email address must have a domain transfer request sent to, as the transferring registrar cannot complete the transfer without it.

The reply? Something along the lines of…

Dear Customer,
The weather in Spain is delightful and my mother has bought a brand new sombrero to keep the sun off her shoulders. I wish to repaint the caravan, but haven’t the time since our donkey is sick and I must now do all the shopping on foot.
Regards, Easyspace Support

If you hadn’t guessed, never, ever use EasySpace. Why is nothing ever simple?

German Spammers!

Thursday 1226hrs

Right.
My apologies to users of Mail.de but I have had to blacklist you.
Why ?
partypoker2004@mail.de decided to start spamming my site as if there were no tomorrow, literally. To stop the torrent of crappy “Come and play poker great ra love your site have some herbal viagra” emails I had no choice but to blacklist his domain.

If you are trying to comment and it’s blocking you because of this, drop him a line and complain.

As usual I’ve lapsed into a spate of “non updatiness”. I am having a HDD replaced and once it’s back will be restoring my photo archive to active service, as trying to find files on my backup DVD’s is a right pest and doesn’t encourage me to post shots here.

Don’t forget to check out the Photography Forum and send money to my paypal account if you’re feeling generous 😉